Jun 3, 2019

Failure to Address Workplace Harassment Results in Aggravated Damages

As we have written before, an employer may generally terminate an employee for any good business reason, as long as it provides the employee with adequate notice of termination (or pay in lieu of notice). Failure to provide adequate notice results in a wrongful dismissal. In addition to awarding damages for wrongful dismissal, courts have the authority to award “aggravated” or “moral” damages, and even “punitive” damages in certain circumstances (see here for some examples). In a recent case from the Ontario Superior Court of Justice, the court awarded $50,000 in aggravated damages due to the employer’s actions with respect to the employee’s workplace harassment complaints, its failure to conduct an investigation, and its failure to take steps to discipline an abusive co-worker.

The Facts

In Bassanese v German Canadian News Company Limited et al, Ms. Bassanese was a 73-year old female clerk with 19 years of service. She was verbally harassed by a male co-worker on a number of occasions. On April 17, 2018, Ms. Bassanese made a formal written complaint to the president of the company about this co-worker’s conduct. In her complaint, she wrote that she was being constantly harassed, that her co-worker would yell and scream at her and call her an idiot. The president wrote back on the same day, stating that he would refer her complaint to the Human Resources department.

Three weeks later, Ms. Bassanese followed up with the president. The president replied shortly afterwards to indicate that he had brought the issue to HR and that he would take further steps. However, further steps were not taken by either the president or Human Resources. A week later, Ms. Bassanese wrote to the president again, advising that she was at her wit’s end. Still no action was taken.

On June 21, 2018, Ms. Bassanese alleged that the co-worker had slapped her three times. She complained to the managing director, and a police report was filed. Her employment was terminated that same day, without notice.

Ms. Bassanese brought a wrongful dismissal claim against the company and the company, and claimed damages for wrongful dismissal, assault and battery, intentional infliction of mental suffering, aggravated damages and punitive damages. The claim against the co-worker was settled out of court.

The Decision

The court awarded $129,433.17 as pay in lieu of notice and lost benefits, $15,000 in damages for assault and battery, and $50,000 in aggravated damages, amounting to $194,433.17. With respect to the aggravated damages, the judge noted that aggravated damages are designed to compensate a plaintiff specifically for the “additional harm caused to the plaintiff’s feelings by reprehensible or outrageous conduct on the part of the defendant.”

The judge compared the facts from the case before him with facts pleaded in other cases where aggravated damages had been awarded, and found that the facts before him were less egregious. He identified the central complaint about the dismissal was that the company ignored Ms. Bassanese’s complaint, neglected to investigate the complaint or take steps to address the co-worker’s inappropriate conduct. The judge found that this neglect in the face of Ms. Bassanese’s heightened frustration and anxiety as the work environment became more toxic, warranted aggravated damages.

If you are suffering from workplace harassment or violence, and your complaints are being ignored, you should speak to an employment lawyer. If you would like to speak to a lawyer at the MacLeod Law Firm, you can reach us at [email protected] or 647-204-8107.

The material and information in this blog and this website are for general information only. They should not be relied on as legal advice or opinion. The authors make no claims, promises, or guarantees about the accuracy, completeness, or adequacy of any information referred to in this blog or its links. No person should act or refrain from acting in reliance on any information found on this website or blog. Readers should obtain appropriate professional advice from a lawyer duly licensed in the relevant jurisdiction. These materials do not create a lawyer-client relationship between you and any of the authors or the MacLeod Law Firm.


Recent Posts

Toronto Office

702 - 2 Bloor Street West,
Toronto, ON M4W 3E2

Barrie Office

277 - 92 Caplan Avenue,
Barrie, ON L4N 9J2

Collingwood Office

220 - 1 First Street
Collingwood, ON
L9Y 1A1



+1 (888) 640-1728


(866) 883-8445


[email protected]

Toronto Office

702 - 2 Bloor Street West, Toronto ON M4W 3E2

Barrie Office

277 - 92 Caplan Avenue, Barrie ON L4N 9J2

Collingwood Office

220 - 1 First Street, Collingwood, ON L9Y 1A1


Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!